Account Manager

Job Summary:

ArabyAds is seeking a results-driven Account Manager to oversee the growth and retention of our accounts. This role requires a strategic thinker with strong relationship-building skills to ensure client satisfaction and partner relations. Identify growth opportunities, and drive revenue targets. The ideal candidate will excel in day-to-day client management and partner management, while collaborating with internal teams to deliver exceptional service and achieve business objectives.
 
 

Key Responsibilities:

Client Account Management

• Directly manage day-to-day operations.
• Serve as the primary point of contact for client inquiries, escalations, and issue resolution.
• Build and maintain long-term relationships with key stakeholders to foster trust and loyalty.

Partner Management

• Engage with partners on a day to day basis to drive revenue on the accounts
• Help partners set up campaigns for the brands
• Assist partners to optimize performance with valuable insights on the brand.

Strategy & Growth

• Develop and implement tailored account growth strategies to expand revenue and market share.
• Identify cross-selling and upselling opportunities aligned with client needs.
• Proactively propose value-added projects and initiatives during monthly client updates.

Reporting & Communication

• Prepare and present performance reports (weekly, monthly, quarterly) to management and clients.
• Communicate account status, risks, and opportunities to stakeholders.

KPIs:

• Achievement of monthly/quarterly revenue targets.
• Client retention rate.
• Quarterly portfolio growth (revenue and account expansion).

Day-to-Day Focus:

• Address client requests and resolve issues promptly.
• Host regular check-in meetings (virtual or in-person) to maintain alignment.
• Engage with partners on a day to day basis.
• Maintain accurate records of client interactions and account updates.

Qualifications:

• 2–3 years of experience in account management, client services.
• Proven track record in client retention, revenue growth, and cross-selling.
• Strong communication, negotiation, and presentation skills.
• Ability to multitask in a fast-paced environment.

ArabyAds - The largest advertising and marketing intelligence platform that incorporates revolutionary technology to offer clients across the MENA region a number of solutions that cover their business needs with measurable results to enhance their spending.

indaHash, powered by ArabyAds, is the fastest growing technology platform that connects influencers from all over the world. Currently, indaHash operates in over 88 markets and owns offices in the United Arab Emirates, Singapore, Indonesia, Malaysia, the UK, South Africa and Poland. We cooperate with over 5,000,000 influencers and work with the biggest brands from the Fortune 500.

Since 2016 indaHash has conducted more than 23 000 campaigns for the world’s largest brands (Coca-cola, McDonald’s, L’Oreal, Electrolux and many more) in over 88 markets. indaHash cooperates parallelly with media houses and advertising agencies from around the world to carry out effective global campaigns on Instagram, Facebook, Snapchat, Twitter, TikTok and many more.